Problem management is the process responsible for managing the lifecycle of all problems. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented. The Information Technology Infrastructure Library defines a problem as the cause of one or more incidents.
Read more about Problem Management: Scope, Value To Business, Process Activities, Methods and Techniques, Problem Detection, Problem Logging, Problem Categorization, Problem Investigation and Diagnosis, Known Error Record, Major Problem Review, See Also
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“Will women find themselves in the same position they have always been? Or do we see liberation as solving the conditions of women in our society?... If we continue to shy away from this problem we will not be able to solve it after independence. But if we can say that our first priority is the emancipation of women, we will become free as members of an oppressed community.”
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