Process Activities, Methods and Techniques
Problem Management consists of two major processes:
- Reactive Problem Management, which is generally executed as part of Service Operation
- Proactive Problem Management which is initiated in Service Operation, but generally driven as part of Continual Service Improvement (CSI).
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Famous quotes containing the words process, methods and/or techniques:
“Yet I doubt not through the ages one increasing purpose runs,
And the thoughts of men are widened with the process of the suns.”
—Alfred Tennyson (1809–1892)
“Cold and hunger seem more friendly to my nature than those methods which men have adopted and advise to ward them off.”
—Henry David Thoreau (1817–1862)
“It is easy to lose confidence in our natural ability to raise children. The true techniques for raising children are simple: Be with them, play with them, talk to them. You are not squandering their time no matter what the latest child development books say about “purposeful play” and “cognitive learning skills.””
—Neil Kurshan (20th century)