Elements of A Quality Management System
- Organizational structure
- Responsibilities
- Data Management
- Processes - including purchasing
- Resources - including natural resources and human capital
- Customer Satisfaction
- Continuous Improvement
- Product Quality
- Maintenance
- Sustainability - including efficient resource use and responsible environmental operations
- Transparency and independent audit
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“The popularity of that baby-faced boy, who possessed not even the elements of a good actor, was a hallucination in the public mind, and a disgrace to our theatrical history.”
—Thomas Campbell (17771844)
“Kitsch is the daily art of our time, as the vase or the hymn was for earlier generations. For the sensibility it has that arbitrariness and importance which works take on when they are no longer noticeable elements of the environment. In America kitsch is Nature. The Rocky Mountains have resembled fake art for a century.”
—Harold Rosenberg (19061978)
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—Henry David Thoreau (18171862)
“Wit is so shining a quality that everybody admires it; most people aim at it, all people fear it, and few love it unless in themselves. A man must have a good share of wit himself to endure a great share of it in another.”
—Philip Dormer Stanhope, 4th Earl Chesterfield (16941773)
“This we take it is the grand characteristic of our age. By our skill in Mechanism, it has come to pass, that in the management of external things we excel all other ages; while in whatever respects the pure moral nature, in true dignity of soul and character, we are perhaps inferior to most civilised ages.”
—Thomas Carlyle (17951881)
“I candidly confess that I have ever looked on Cuba as the most interesting addition which could ever be made to our system of States. The control which, with Florida, this island would give us over the Gulf of Mexico, and the countries and isthmus bordering on it, as well as all those whose waters flow into it, would fill up the measure of our political well-being.”
—Thomas Jefferson (17431826)