Elements of A Quality Management System
- Organizational structure
- Responsibilities
- Data Management
- Processes - including purchasing
- Resources - including natural resources and human capital
- Customer Satisfaction
- Continuous Improvement
- Product Quality
- Maintenance
- Sustainability - including efficient resource use and responsible environmental operations
- Transparency and independent audit
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“Nature confounds her summer distinctions at this season. The heavens seem to be nearer the earth. The elements are less reserved and distinct. Water turns to ice, rain to snow. The day is but a Scandinavian night. The winter is an arctic summer.”
—Henry David Thoreau (18171862)
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“No officer should be required or permitted to take part in the management of political organizations, caucuses, conventions, or election campaigns. Their right to vote and to express their views on public questions, either orally or through the press, is not denied, provided it does not interfere with the discharge of their official duties. No assessment for political purposes on officers or subordinates should be allowed.”
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“Nobody is glad in the gladness of another, and our system is one of war, of an injurious superiority. Every child of the Saxon race is educated to wish to be first. It is our system; and a man comes to measure his greatness by the regrets, envies, and hatreds of his competitors.”
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