The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Read more about Quality Management: Quality Management Evolution, Principles, Quality Improvement, Quality Standards, Quality Software, Quality Terms, Academic Resources
Famous quotes containing the words quality and/or management:
“Play not with paradoxes. That caustic which you handle in order to scorch others may happen to sear your own fingers and make them dead to the quality of things.”
—George Eliot [Mary Ann (or Marian)
“The management of fertility is one of the most important functions of adulthood.”
—Germaine Greer (b. 1939)