The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Read more about Quality Management: Quality Management Evolution, Principles, Quality Improvement, Quality Standards, Quality Software, Quality Terms, Academic Resources
Famous quotes containing the words quality and/or management:
“The irregular and intimate quality of things made entirely by the human hand.”
—Willa Cather (1873–1947)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)