The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Read more about Quality Management: Quality Management Evolution, Principles, Quality Improvement, Quality Standards, Quality Software, Quality Terms, Academic Resources
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“All morality depends upon our sentiments; and when any action or quality of the mind pleases us after a certain manner we say it is virtuous; and when the neglect or nonperformance of it displeases us after a like manner, we say that we lie under an obligation to perform it.”
—David Hume (1711–1776)
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—Rutherford Birchard Hayes (1822–1893)