The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Read more about Quality Management: Quality Management Evolution, Principles, Quality Improvement, Quality Standards, Quality Software, Quality Terms, Academic Resources
Famous quotes containing the words quality and/or management:
“It is not too much to say that next after the passion to learn there is no quality so indispensable to the successful prosecution of science as imagination. Find me a people whose early medicine is not mixed up with magic and incantations, and I will find you a people devoid of all scientific ability.”
—Charles Sanders Peirce (1839–1914)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)