The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Read more about Quality Management: Quality Management Evolution, Principles, Quality Improvement, Quality Standards, Quality Software, Quality Terms, Academic Resources
Famous quotes containing the words quality and/or management:
“I am not naturally ... “A bag of wind”; yet ... I mean deliberately and decidedly “to cut” in future all my old ideas on this head. I don’t think modesty “pays.” It is a good quality in a family, it is a domestic virtue, it makes a home happy after you have got a home, but it is not potent in getting homes. It is not a money-maker, neither is it lucky in gaining a reputation. I am of the impression that gaseous bodies do better.”
—Rutherford Birchard Hayes (1822–1893)
“The management of fertility is one of the most important functions of adulthood.”
—Germaine Greer (b. 1939)