Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Read more about Customer Support: Automation
Famous quotes containing the words customer and/or support:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“A father ... knows exactly what those boys at the mall have in their depraved little minds because he once owned such a depraved little mind himself. In fact, if he thinks enough about the plans that he used to have for young girls, the father not only will support his wife in keeping their daughter home but he might even run over to the mall and have a few of those boys arrested.”
—Bill Cosby (20th century)