Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Read more about Customer Support: Automation
Famous quotes containing the words customer and/or support:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“The partridge and the rabbit are still sure to thrive, like true natives of the soil, whatever revolutions occur. If the forest is cut off, the sprouts and bushes which spring up afford them concealment, and they become more numerous than ever. That must be a poor country indeed that does not support a hare. Our woods teem with them both.”
—Henry David Thoreau (1817–1862)