Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product.
Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support.
Read more about Customer Support: Automation
Famous quotes containing the words customer and/or support:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“The moral qualities are more apt to grow when a human being is useful, and they increase in the woman who helps to support the family rather than in the one who gives herself to idleness and fashionable frivolities.”
—Elizabeth Cady Stanton (1815–1902)