Conflict management refers to the long-term management of intractable conflicts. It is the label for the variety of ways by which people handle grievances—standing up for what they consider to be right and against what they consider to be wrong. Those ways include such diverse phenomena as gossip, ridicule, lynching, terrorism, warfare, feuding, genocide, law, mediation, and avoidance. Which forms of conflict management will be used in any given situation can be somewhat predicted and explained by the social structure—or social geometry—of the case.
Conflict management is often considered to be distinct from conflict resolution. In order for actual conflict to occur, there should be an expression of exclusive patterns, and tell why the conflict was expressed the way it was. Conflict is not just about simple inaptness, but is often connected to a previous issue. The latter refers to resolving the dispute to the approval of one or both parties, whereas the former concerns an ongoing process that may never have a resolution. Neither is it considered the same as conflict transformation, which seeks to reframe the positions of the conflict parties.
Read more about this topic: Conflict Resolution
Famous quotes containing the words conflict and/or management:
“Managing a tantrum involves nothing less than the formation of character. Even the parent’s capacity to cope well with conflict can improve with this experience. When a parent knows he is right and does not give in for the sake of temporary peace, everybody wins. The parent learns that denying some pleasure does not create a neurotic child and the child learns that she can survive momentary frustration.”
—Alicia F. Lieberman (20th century)
“People have described me as a “management bishop” but I say to my critics, “Jesus was a management expert too.””
—George Carey (b. 1935)