Virgin America - Cabin

Cabin

Virgin America offers dual-class service on all flights it operates. Both cabins feature mood lighting, all seats are equipped with Panasonic Avionics' personal in-flight entertainment system running a customized touch-screen GUI called Red. In July 2010, the Red software had been upgraded to version 2.0 across the entire fleet. This update included new features such as an updated position mapping system (powered by Google Maps), in-flight shopping, and open tab capabilities. The "RED" system will once again be upgraded by 2012, enabling passengers to surf the Internet directly on the seat-back device without the need for a laptop.

First Class seats offer 55 inches (1,400 mm) of pitch and are 21 inches (530 mm) wide. The seats feature power-ports, adjustable headrests, a massage function, and various recline controls. Passengers seated in first class receive complimentary meals, refreshments, and alcoholic beverages and receive dedicated airport check-in, security screening, and aircraft boarding. In first class, Red offers free live satellite television, free on-demand movies, free on-demand television programming and a selection of games. The front lavatory is for first class guests only.

Main Cabin Select is Virgin America's premium economy product. It is not a distinct class; instead, the service is located at Main Cabin seats in the exit rows and behind the bulkheads. Passengers are offered more conveniences than in normal Main Cabin seats and have 38 inches (970 mm) of seat pitch, 19.7 inches (500 mm) of width and dedicated luggage bins. Like in first class, meals, refreshments and alcoholic beverages are free, as are the premium television channels and movies. Airport check-in, security screening, and aircraft boarding are prioritized over Main Cabin passengers. The lavatories in the back are for all passengers flying in economy, including Main Cabin Select.

Main Cabin seats offer 32 inches (810 mm) of pitch and are 19.7 inches (500 mm) wide with power-ports and adjustable headrests. In Main Cabin, Red offers free live satellite television, pay-per-view on-demand movies and on-demand television shows, a small selection of free games and a larger selection of games for purchase. Passengers can purchase snacks, meals, and alcoholic beverages from their seats via Red. Flight attendants receive the orders via a tablet computer on the food cart thereby eliminating the traditional food and beverage service.

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