Queueing theory is the mathematical study of waiting lines, or queues. In queueing theory a model is constructed so that queue lengths and waiting times can be predicted.
Queueing theory started with research by Agner Krarup Erlang when he created models to describe the Copenhagen telephone exchange. The ideas have since seen applications including telecommunications, traffic engineering, computing and the design of factories, shops, offices and hospitals.
Read more about Queueing Theory: Overview, History, Application To Telephony, Queueing Networks, Utilization, Role of Poisson Process, Exponential Distributions, Limitations of Queueing Theory
Famous quotes containing the word theory:
“... the first reason for psychology’s failure to understand what people are and how they act, is that clinicians and psychiatrists, who are generally the theoreticians on these matters, have essentially made up myths without any evidence to support them; the second reason for psychology’s failure is that personality theory has looked for inner traits when it should have been looking for social context.”
—Naomi Weisstein (b. 1939)