Total Quality Control
"Total quality control", also called total quality management, is an approach that extends beyond ordinary statistical quality control techniques and quality improvement methods. It implies a complete overview and re-evaluation of the specification of a product, rather than just considering a more limited set of changeable features within an existing product. If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product. For instance, the design of a pressure vessel should include not only the material and dimensions, but also operating, environmental, safety, reliability and maintainability requirements, and documentation of findings about these requirements.
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Famous quotes containing the words total, quality and/or control:
“Throughout human history, the apostles of purity, those who have claimed to possess a total explanation, have wrought havoc among mere mixed-up human beings.”
—Salman Rushdie (b. 1948)
“The quality of decision is like the well-timed swoop of a falcon which enables it to strike and destroy its victim.”
—Sun Tzu (6–5th century B.C.)
“Playing at make-believe, the young child becomes the all-powerful person he cannot be in reality. In pretending, the child takes control of his otherwise powerless position.”
—Joanne E. Oppenheim (20th century)