Total Quality Control
"Total quality control", also called total quality management, is an approach that extends beyond ordinary statistical quality control techniques and quality improvement methods. It implies a complete overview and re-evaluation of the specification of a product, rather than just considering a more limited set of changeable features within an existing product. If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product. For instance, the design of a pressure vessel should include not only the material and dimensions, but also operating, environmental, safety, reliability and maintainability requirements, and documentation of findings about these requirements.
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Famous quotes containing the words total, quality and/or control:
“The human spirit is itself the most wonderful fairy tale that can possibly be. What a magnificent world lies enclosed within our bosoms! No solar orbit hems it in, the inexhaustible wealth of the total visible creation is outweighed by its riches!”
—E.T.A.W. (Ernst Theodor Amadeus Wilhelm)
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““Have we any control over being born?,” my friend asked in despair. “No, the job is done for us while we’re sleeping, so to speak, and when we wake up everything is all set. We merely appear, like an ornate celebrity wheeled out in a wheelchair.” “I don’t remember,” my friend claimed. “No need to,” I said: “what need have us free-loaders for any special alertness? We’re done for.””
—Marvin Cohen, U.S. author and humorist. The Self-Devoted Friend, New Directions (1967)