Total Quality Control
"Total quality control", also called total quality management, is an approach that extends beyond ordinary statistical quality control techniques and quality improvement methods. It implies a complete overview and re-evaluation of the specification of a product, rather than just considering a more limited set of changeable features within an existing product. If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product. For instance, the design of a pressure vessel should include not only the material and dimensions, but also operating, environmental, safety, reliability and maintainability requirements, and documentation of findings about these requirements.
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Famous quotes containing the words total, quality and/or control:
“... one of the blind spots of most Negroes is their failure to realize that small overtures from whites have a large significance ... I now realize that this feeling inevitably takes possession of one in the bitter struggle for equality. Indeed, I share it. Yet I wonder how we can expect total acceptance to step full grown from the womb of prejudice, with no embryo or infancy or childhood stages.”
—Sarah Patton Boyle, U.S. civil rights activist and author. The Desegregated Heart, part 1, ch. 10 (1962)
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“The inability to control our children’s behavior feels the same as not being able to control it in ourselves. And the fact is that primitive behavior in children does unleash primitive behavior in mothers. That’s what frightens mothers most. For young children, even when out of control, do not have the power to destroy their mothers, but mothers who are out of control feel that they may destroy their children.”
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