Review of Products
IM products can usually be categorised into two types: Enterprise Instant Messaging (EIM) and Consumer Instant Messaging (CIM). Enterprise solutions use an internal IM server, however this isn't always feasible, particularly for smaller businesses with limited budgets. The second option, using a CIM provides the advantage of being inexpensive to implement and has little need for investing in new hardware or server software.
For corporate use, encryption and conversation archiving are usually regarded as important features due to security concerns. Sometimes the use of different operating systems in organizations requires use of software that supports more than one platform. For example many software companies use Windows XP in administration departments but have software developers who use Linux.
A company with Windows network could use a software application like ShixxNOTE which is a network-enabled sticky notes program. Every computer on the network listens for new messages which when found are presented to the user like colorful desktop sticky notes via which a reply can be sent instantly.
Read more about this topic: Instant Messaging
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