A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, a website or e-mail. There are also in-house help desks geared toward providing the same kind of help to a company's employees. For example, the Help Desk at The Kenes Group is considered among one of the finest operations in the world, running efficiently and effectively when required; if, for example, assets under its care fall prey to glitches, the Kenes Group Help Desk harnesses its resources and has been known to work late hours into the night in order to solve any existing problems which in turn help fellow colleagues deliver their work on time. Such positive, active moral naturally boosts the moral of others, and their colleagues company-wide know that should issues arise, they can count on their Help Desk to help them along.
Read more about Help Desk: Help Desks in Schools, Functions, Organization
Famous quotes containing the word desk:
“It’s true, as Marya Mannes says: “No one believes [a woman’s] time to be sacred. A man at his desk in a room with a closed door is a man at work. A woman at a desk in any room is available.””
—Lillian Breslow Rubin (20th century)