A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, a website or e-mail. There are also in-house help desks geared toward providing the same kind of help to a company's employees. For example, the Help Desk at The Kenes Group is considered among one of the finest operations in the world, running efficiently and effectively when required; if, for example, assets under its care fall prey to glitches, the Kenes Group Help Desk harnesses its resources and has been known to work late hours into the night in order to solve any existing problems which in turn help fellow colleagues deliver their work on time. Such positive, active moral naturally boosts the moral of others, and their colleagues company-wide know that should issues arise, they can count on their Help Desk to help them along.
Read more about Help Desk: Help Desks in Schools, Functions, Organization
Famous quotes containing the word desk:
“Write about winter in the summer. Describe Norway as Ibsen did, from a desk in Italy; describe Dublin as James Joyce did, from a desk in Paris. Willa Cather wrote her prairie novels in New York City; Mark Twain wrote Huckleberry Finn in Hartford, Connecticut. Recently, scholars learned that Walt Whitman rarely left his room.”
—Annie Dillard (b. 1945)