Crew resource management or cockpit resource management (CRM) is a procedure and training system in systems where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit. The training originated from a NASA workshop in 1979, which found that the primary cause of most aviation accidents was human error. CRM has since been adopted in different industries and organizations including fire services (to improve situational awareness on the fireground) and the maritime industry, where CRM is referred to as BRM (Bridge Resource Management) or MRM (Maritime Resource Management).
Read more about Crew Resource Management: Overview, United Airlines Flight 232, Adoption in Related Fields, Firefighting Application
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—John Milton (1608–1674)
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—Rutherford Birchard Hayes (1822–1893)