Technology
Powered by Redback, Foundry, Juniper and Cisco hardware the Zen core network spans over seven POPs, two in their home town of Rochdale, Telecity in Manchester, two in Telehouse in London, and recently expanded into the US at TelX in New York connected via an STM-16 trans-Atlantic link provided by Hibernia Atlantic; a sixth POP is available in Leeds.
They are a member of the major UK peering points including LINX, LONAP, ManNAP and in New York they are members of NYIIX and PAIX. In 2005 they unbundled the Rochdale exchange followed by the Bury, Oldham and Blackfriars exchanges in 2006 to provide an LLU service to local residents and Businesses; they are also working with the BBC to provide access to the BBC's multicast broadcasting trials.
In 2008 Zen Internet stated they would not be speaking to or partnering with Phorm, a controversial advertising company hoping to purchase user data from UK Internet service providers.
After the BBC proposed changing their content delivery provider for their popular iPlayer service, Zen Internet warned that costs would increase once the move to Level3 was complete.
Zen Internet are currently a member of the CISAS (Communication and Internet Services Adjudication Scheme), an alternative dispute resolution scheme giving access to independent and speedy conflict resolution.
Read more about this topic: Zen Internet
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