Technology
The computer system at the heart of Zavvi was ELVIS (EPoS Linked Virgin Information System), that was designed for Virgin Megastores in 1991. ELVIS collects data from shop's point-of-sale terminals for stock and sales reporting, provides instant information for customers on all the shop's product lines and allows for electronic re-ordering from suppliers. In September 2006 ELVIS was updated to utilise "RealTime Polling", with inventory updates every 15 minutes providing accurate on-hand stock information and producing up-to-date sales reports. Zavvi also used an in-store customer ordering system named Zavvi Delivers. This service was withdrawn from use in November 2008 due to supplier issues relating to EUK.
Read more about this topic: Zavvi Entertainment Group Ltd
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“Our technology forces us to live mythically, but we continue to think fragmentarily, and on single, separate planes.”
—Marshall McLuhan (1911–1980)