Design
While the potential exists in the code to turn Bugzilla into a technical support ticket system, task management tool, or project management tool, Bugzilla's developers have chosen to focus on the task of designing a system to track software defects. Mandated design requirements include:
- The ability to run on freely available, open source tools. While Bugzilla development includes work to support commercial databases, tools, and operating systems.
- The maintenance of speed and efficiency at all costs. One of Bugzilla's major attractions to developers is its lightweight implementation and speed, so calls into the database are minimized whenever possible, data fetching is kept as light as possible, and generation of heavy HTML is avoided.
- Tickets. For instance, Mozilla.org and the MediaWiki project use it to track feature requests as well. In this case items (called bugs) can be submitted by anybody, and will be assigned to a particular developer. Various status updates for each bug are allowed, together with user notes and bug examples.
In practice, most Bugzilla projects allowing the public to file bugs—such as the Bugzilla bug database for Bugzilla itself—assign all bugs to a gatekeeper, whose job it is to assign responsibility and priority level.
Read more about this topic: Zarro Boogs
Famous quotes containing the word design:
“You can make as good a design out of an American turkey as a Japanese out of his native stork.”
—For the State of Illinois, U.S. public relief program (1935-1943)
“A good scientist is a person with original ideas. A good engineer is a person who makes a design that works with as few original ideas as possible. There are no prima donnas in engineering.”
—Freeman Dyson (b. 1923)
“Teaching is the perpetual end and office of all things. Teaching, instruction is the main design that shines through the sky and earth.”
—Ralph Waldo Emerson (1803–1882)