Western Electric - Management Innovations

Management Innovations

  • Western Electric were pioneers of the scientific management of Frederick Winslow Taylor.
  • Walter A. Shewhart developed the control chart at the Hawthorne Works in 1924.
  • The Hawthorne experiments in industrial productivity were conducted there from 1924 to 1936.
  • Joseph M. Juran pioneered the use of statistical analysis for quality assurance at the Hawthorne Works.
  • Western Electrics' reputation for sound management was such that in 1949 President Truman requested that Western Electric manage a major defense laboratory, Sandia National Labs.

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