Passenger Information
The Passenger Information Display System (PIDS) was installed in all Metrorail stations in 2000. Displays are located on all track platforms and at the mezzanine entrances of stations, and provide real-time information on next train arrivals, delayed trains, emergency announcements, and related information. WMATA also provides current train and related information to customers with conventional web browsers, as well as users of smartphones and other mobile devices. In 2010 Metro began sharing its PIDS data with outside software developers, for use in creating additional real-time applications for mobile devices. Free apps are available to the public on major mobile device software platforms (iPhone/iPad, Android, Windows Phone, Palm). WMATA also began providing real-time train information by phone in 2010.
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