Technology Providers
A number of web-based companies are dedicated to providing voice-based access to Internet information to consumers. Quack.com launched its service in March 2000 and has since obtained the first overall voiceportal patent. Quack.com was acquired by AOL in 2000 and relaunched as AOL By Phone later that year. Tellme Networks was acquired by Microsoft in 2007. Nuance, the dominant provider of speech recognition and text-to-speech technology, is starting to deliver voice portal solutions. Other companies in this space include TelSurf Networks, FonGenie, Apptera and Call Genie.
Apart from public Voice Portal services, a number of technology companies, including Alcatel-Lucent, Avaya, and Cisco, offer commercial enterprise-grade Voice Portal products to be used by companies to serve their clients. Avaya also has a carrier-grade portfolio.
Read more about this topic: Voice Portal
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