Viva (bus Rapid Transit) - Ticket Machines

Ticket Machines

The ticketing machines operate on Microsoft Windows 2000 and a customized Viva client. Because of the large number of people using the ticketing machines in terminals, they are inspected often and usually in good working order. All ticket machines not in terminals have a validation machine attached to their sides. For many ticketing machines inside the terminal, the validation machine is separated from the ticket machines because many of the ticket machines are side by side.

At ticket machines labelled "oneRide", one can purchase single ride Student (student ID required when riding), Adult, or Child/Senior tickets (seniors are required to show their ID). As they have been pre-validated, they must be used immediately upon purchase. "oneRide" machines accept coins (but are not able to return change) and credit cards (MasterCard and Visa), and are available at all Viva stations.

At ticket machines labelled "multiRide", one can purchase multiple tickets in packs of 10 for Student, Adult, or Child/Senior fares. Zone upgrades can also be purchased from these machines. Multi-ride ticket machines are available at select terminals and accept coins, bills of up to $20 (and are able to return change) and debit cards (Interac), and are available at select terminals. Multi-ride ticket machines are also under the ATM networks Cirrus and Plus.

Beginning 2007, security cameras have been installed in Viva stations (and the vehicles) to prevent abuse to the machines.