User-centered Design - Purpose

Purpose

UCD answers questions about users and their tasks and goals, then uses the findings to make decisions about development and design. UCD of a web site, for instance, seeks to answer the following questions:

  • Who are the users of the document?
  • What are the users’ tasks and goals?
  • What are the users’ experience levels with the document, and documents like it?
  • What functions do the users need from the document?
  • What information might the users need, and in what form do they need it?
  • How do users think the document should work?
  • What are the extreme environments?
  • Is the user multitasking?
  • Does the interface utilize different inputs modes such as touching, spoken, gestures, or orientation?

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