Customer Satisfaction
U.S.Cellular touts its service, having one of the highest customer retention rates among its competitors, as reported by some market research firms.
J. D. Power and Associates continually rates U.S. Cellular as having "Highest in Wireless Call Quality Performance" for several of its coverage regions. The North Central Region (IL,IN, MI, OH, WI) has received the award from 2006-2011.
Consumer Reports does an annual survey of wireless service providers. The company has the highest call quality and network satisfaction of any national carrier as stated by the survey.
Read more about this topic: U.S. Cellular
Famous quotes containing the words customer and/or satisfaction:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“Desire is happiness: satisfaction as happiness is merely the ultimate moment of desire. To be wish and wish alone is happiness, and a new wish over and over again.”
—Friedrich Nietzsche (1844–1900)