Reception
Up Close & Personal currently holds a rating of 30% on Rotten Tomatoes based on 33 reviews, indicating a mixed-to-negative critical reception.
Critics largely ridiculed the screenplay for bearing little resemblance to the biography of Jessica Savitch, which was supposed to have inspired it. Roger Ebert in the Chicago Sun-Times wrote: "Up Close and Personal is so different from the facts of Savitch's life that if Didion and Dunne still have their first draft, they probably could sell it as a completely different movie." Anita Gates in the New York Times wrote that "it all ends up more A Star Is Born than Network." Leonard Klady in Variety described it as "A Star Is Born meets The Way We Were, and while discerning audiences will turn their noses up, the hoi polloi are apt to embrace this unabashedly sentimental affair and send it soaring into the box office stratosphere."
Desson Howe in the Washington Post was extremely negative about the film: "Up Close and Personal, which was "suggested" by the Jessica Savitch biography, Golden Girl: The Story of Jessica Savitch, starts out with relative promise... but then, the loooove comes through like a bad-news feed, and our marquee lovers undergo one of those unbearable montages. While an insipid, rock ballad covers the proceedings with auditory treacle, Cushion Lips (Michelle Pfeiffer) and Armchair Man (Robert Redford) walk together, laugh together, frolic in the waves with their clothes on - that sort of thing... In this movie, network executives - who depend entirely on focus groups, marketing and advertisers to inform their decisions - are painted as the moral bad guys, while Redford and the emerging Pfeiffer are the embodiment of integrity... And the fact that this is a Touchstone Pictures production - part of the marketing-obsessed, truth-sweetening Disney empire which just purchased ABC - is far too hilarious an irony to ignore." Time Out called it a "soppy May-December romance masquerading as a deadly earnest issues movie... Blow-dried, bleached blonde-on-bland entertainment."
However, certain critics argued that the film had its merits. Mick LaSalle in the San Francisco Chronicle wrote: "Taken on its own terms, Up Close and Personal is a fine movie. Two star images meet and enhance each other. Redford, as usual, plays a rugged, outdoorsy, uncompromising man of unshakable integrity who just happens to be news director at a Miami station. Pfeiffer, as usual, is gorgeous, pretty, gawky and a lot tougher and smarter than she looks." Roger Ebert gave the film three out of four stars, arguing that the "temptations are great to mock the clichés and melodrama in Up Close and Personal, but the movie undeniably works as what it really is - a love story." Variety praised the "chemistry" of Michelle Pfeiffer and Robert Redford, and the "delicious and brief star turns" of Stockard Channing, Kate Nelligan and Noble Willingham, concluding that the film wasn't "as accomplished as its inspiration but, regrettably, it's the best Hollywood has to offer in the heartstring-pulling genre."
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