Universal Service

Universal service is an economic, legal and business term used mostly in regulated industries, referring to the practice of providing a baseline level of services to every resident of a country. An example of this concept is found in the US Telecommunications Act of 1996, whose goals are:

  • to promote the availability of quality services at just, reasonable, and affordable rates
  • to increase access to advanced telecommunications services throughout the Nation
  • to advance the availability of such services to all consumers, including those in low income, rural, insular, and high cost areas at rates that are reasonably comparable to those charged in urban areas

It was widely adopted in legislation in Europe beginning in the 1980s and 1990s. For instance, under the EU Postal Services Directive (97/67/EC), the Electricity Market Directive (2003/54/EC) and the Telecommunications Directive (2002/22/EC). The language of "universal service" has also been used in proposals by the US Democratic Party for the reform of health care.

Read more about Universal Service:  Origins of Concept and Term, Funding, Implementation, Efficiency

Famous quotes containing the words universal and/or service:

    The poor, stupid, free American citizen! Free to starve, free to tramp the highways of this great country, he enjoys universal suffrage, and by that right, he has forged chains around his limbs. The reward that he receives is stringent labor laws prohibiting the right of boycott, of picketing, of everything, except the right to be robbed of the fruits of his labor.
    Emma Goldman (1869–1940)

    In public buildings set aside for the care and maintenance of the goods of the middle ages, a staff of civil service art attendants praise all the dead, irrelevant scribblings and scrawlings that, at best, have only historical interest for idiots and layabouts.
    George Grosz (1893–1959)