Truck Stop Services
Smaller truck stops might consist of only a parking area, a fueling station, and perhaps a diner restaurant. Larger truck stops might have convenience stores of various sizes, showers, a small video arcade, and a TV/movie theater (usually just a projector with an attached DVD player). The largest truck stops, like Iowa 80 (the largest in the world), might have several independent businesses operating under one roof, catering to a wide range of travelers' needs, and might have several major and minor fast-food chains operating a small food court. Larger truck stops also tend to have full-service maintenance facilities for heavy trucks, as well as vehicle wash services that can handle anything from a family saloon to a Mack truck. Some truck stops operate motels or have them adjacent. The refueling area almost always offers dual pumps, one on each side, so large trucks can fill both tanks at once. (The second pump is referred to as the "slave pump" or "satellite pump.")
The fuel islands at many truck stops can get very crowded. Most trucking companies have accounts with one or two truck stop chains and, after negotiating a specific price for diesel, require their drivers to fuel exclusively at those. Pilot, T/A, Loves, Wilco, and Flying-J truck stops are selected most often, and thus are the most crowded. Truck stops near a large city, or on the east or west coasts, suffer from the most congestion at their fuel islands.
The retail stores in large truck stops offer a large selection of 12-volt DC products, such as coffee makers, TV/VCR combos, toaster ovens, and frying pans primarily targeted towards truck drivers, who often spend 26 to 27 days on the road. Such shops generally offer a wide selection of maps, road atlases, truck stop and freeway exit guides, truck accessories (such as CB radio equipment and hazmat placards), plus entertainment media such as movies, video games, music, and audio books. Increasingly, as interstate truck drivers have become a large market for satellite radio, these retail stores also sell various satellite radio receivers for both XM and Sirius as well as subscriptions to those services. Kiosks run by cellular phone providers are also common.
Most long-haul tractors have sleeping berths, and many truck drivers keep their diesel engines running for heating or cooling for the sake of comfort. Because idling diesel engines make considerable noise (and are a source of pollution) they are often banned from such use near residential areas. Truck stops (along with public rest stops) are the main places where truck drivers may rest peacefully, as required by regulations. Modern innovations, such as truck heaters and auxiliary power units, are becoming more common, and some truck stops now provide power, air conditioning, and communications through systems such as IdleAire. Many truck stops have load board monitors for truck drivers to find real time information on loads, jobs, weather and news. Most chain truck stops also have WLAN Internet access in their parking areas - at a cost. Idle reduction — reducing the amount of fuel consumed by truck fleets during idling — is an ongoing economical and environmental effort.
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