Task Analysis and Documentation
Since the 1980s, a major change in technical documentation has been to emphasize the tasks performed with a system rather than documenting the system itself. In software documentation particularly, long printed technical manuals that exhaustively describe every function of the software are being replaced by online help organized into tasks. This is part of the new emphasis on usability and user-centered design rather than system/software/product design.
This task orientation in technical documentation began with publishing guidelines issued by IBM in the late 1980s. Later IBM studies led to John Carroll's theory of minimalism in the 1990s.
With the development of XML as a markup language suitable for both print and online documentation (replacing SGML with its focus on print), IBM developed the Darwin Information Typing Architecture XML standard in 2000. Now an OASIS standard, DITA has a strong emphasis on task analysis. Its three basic information types are Task, Concept, and Reference. Tasks are analyzed into steps, with a main goal of identifying steps that are reusable in multiple tasks.
Read more about this topic: Task Analysis
Famous quotes containing the words task and/or analysis:
“This is the fundamental idea of culture, insofar as it sets but one task for each of us: to further the production of the philosopher, of the artist, and of the saint within us and outside us, and thereby to work at the consummation of nature.”
—Friedrich Nietzsche (1844–1900)
“Cubism had been an analysis of the object and an attempt to put it before us in its totality; both as analysis and as synthesis, it was a criticism of appearance. Surrealism transmuted the object, and suddenly a canvas became an apparition: a new figuration, a real transfiguration.”
—Octavio Paz (b. 1914)