Plot
Ten-year-old Chihiro Ogino and her parents are traveling to their new home when her father takes a wrong turn. Thinking that they have found an abandoned amusement park, her father insists on exploring and they cross a dry riverbed. While Chihiro's parents eat at a restaurant stall, Chihiro finds an exquisite bathhouse. She meets a young boy, Haku, who warns her to cross the river before sunset. Chihiro discovers that her parents have become pigs and that it's too late to cross the flooded river.
After finding Chihiro, Haku has her ask for a job from the bathhouse's boiler-man, Kamaji, a spider yōkai commanding the susuwatari. Kamaji and the worker Lin send Chihiro to the witch Yubaba, who runs the bathhouse. Yubaba gives Chihiro a job but renames her Sen (千?). While visiting her parents' pigpen, Sen finds a goodbye card addressed to Chihiro and realizes that she has already forgotten her name. Haku warns her that Yubaba controls people by taking their names and that if she forgets hers like he has forgotten his, Chihiro cannot leave the spirit world. While working, Sen invites a silent masked creature named No-Face inside. A stink spirit arrives and is Sen's first customer. She discovers he is the spirit of a polluted river. In gratitude for cleaning him, he gives Sen a magic emetic dumpling. No-Face tempts a worker with gold, then swallows him. He demands food and begins tipping extensively.
Sen discovers paper shikigami attacking a dragon and recognizes it as Haku transformed. When Haku crashes into Yubaba's penthouse, Sen follows him upstairs. She reaches Haku, and a shikigami stowed away on her back transforms into Zeniba, Yubaba's twin sister. She transforms Yubaba's baby son Boh into a mouse, creates a decoy baby and turns Yubaba's bird creature into a tiny bird. Zeniba tells Sen that Haku has stolen a magic gold seal from her, and warns Sen that it carries a deadly curse. After Haku dives to the boiler room with Sen and Boh on his back, she feeds him part of the dumpling, causing him to vomit both the seal and a black slug, which Sen crushes under her foot.
Firming her resolve to return the seal and apologize for Haku, Sen confronts No-Face, who is now massive, and feeds him the rest of the dumpling. While vomiting, No-Face chases Sen out of the bathhouse before returning to his normal size. Sen, No-Face and Boh travel to Zeniba. Enraged at the damage caused by No-Face, Yubaba blames Sen for inviting him in and orders that her parents be slaughtered. After Haku reveals that Boh is missing, Yubaba promises to free Sen and her parents in exchange for retrieving Boh.
Sen, No-Face and Boh arrive at Zeniba's house. Zeniba reveals that Sen's love for Haku broke her curse, and Yubaba had used the black slug to control Haku. Haku appears in his dragon form and flies both Sen and Boh back to the bathhouse. On the way back, Sen recalls a memory from her youth in which she had fallen into the Kohaku River but was washed safely ashore. After correctly guessing that Haku is the spirit of the Kohaku River (and thus revealing his real name), Haku is completely freed from Yubaba's control. When they arrive at the bathhouse, Yubaba makes a deal with Sen that in order to break the curse on her parents, Sen must recognize them from among a group of pigs. After Sen correctly states that none of the pigs are either of her parents, Sen is given back her real name Chihiro. Haku takes Chihiro to the now dry riverbed and vows to meet her again. Chihiro crosses the river and reunites with her restored parents, who do not remember what happened. They walk back to their car and drive off.
Read more about this topic: Spirited Away
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