In The Age of The Smart Machine
Author of the celebrated classic In the Age of the Smart Machine: The Future of Work and Power (1988). This book won instant critical acclaim in both the academic and trade press—including the front page review in the New York Times Book Review—and is widely considered the pathbreaking study of information technology in the workplace. Of particular interest, this book introduced the concept of Informating, the process that translates activities, events and objects into information. By doing so, these activities become visible to the organization at all levels. As a result, Informating has an empowering influence, even as it paves the way for increased surveillance and control.
Read more about this topic: Shoshana Zuboff
Famous quotes containing the words age, smart and/or machine:
“Until about the age of thirty, a young lady can never go out without being accompanied.”
—Elisabeth-Felicite Bayle-Mouillard (1796–1865)
“Jefferson Smith: If you thought as much as being honest as you do of being smart ...
Diz: Honest? Why, we’re the only ones who can afford to be honest in what we tell the voters. We don’t have to be re-elected like politicians.”
—Sidney Buchman (1902–1975)
“The machine invades me all day.”
—Sharon Atkins, U.S. receptionist. As quoted in Working, book 2, by Studs Terkel (1973)