In The Age of The Smart Machine
Author of the celebrated classic In the Age of the Smart Machine: The Future of Work and Power (1988). This book won instant critical acclaim in both the academic and trade press—including the front page review in the New York Times Book Review—and is widely considered the pathbreaking study of information technology in the workplace. Of particular interest, this book introduced the concept of Informating, the process that translates activities, events and objects into information. By doing so, these activities become visible to the organization at all levels. As a result, Informating has an empowering influence, even as it paves the way for increased surveillance and control.
Read more about this topic: Shoshana Zuboff
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