In The Age of The Smart Machine
Author of the celebrated classic In the Age of the Smart Machine: The Future of Work and Power (1988). This book won instant critical acclaim in both the academic and trade press—including the front page review in the New York Times Book Review—and is widely considered the pathbreaking study of information technology in the workplace. Of particular interest, this book introduced the concept of Informating, the process that translates activities, events and objects into information. By doing so, these activities become visible to the organization at all levels. As a result, Informating has an empowering influence, even as it paves the way for increased surveillance and control.
Read more about this topic: Shoshana Zuboff
Famous quotes containing the words age, smart and/or machine:
“Neither the Ages of Faith nor the Age of Doubt had touched him; he was Phaethon in Tuscany driving a cab.”
—E.M. (Edward Morgan)
“Often, we expect too much [from a nanny]. We want someone like ourselves—bright, witty, responsible, loving, imaginative, patient, well-mannered, and cheerful. Also, we want her to be smart, but not so smart that she’s going to get bored in two months and leave us to go to medical school.”
—Louise Lague (20th century)
“Man is a beautiful machine that works very badly.”
—H.L. (Henry Lewis)