Service (economics) - Service Definition

Service Definition

The generic clear-cut and complete, concise and consistent definition of the service term reads as follows:

A service is a set of one time consumable and perishable benefits

  • delivered from the accountable service provider, mostly in close coaction with his internal and external service suppliers,
  • effectuated by distinct functions of technical systems and by distinct activities of individuals, respectively,
  • commissioned according to the needs of his service consumers by the service customer from the accountable service provider,
  • rendered individually to an authorized service consumer at his/her dedicated trigger,
  • and, finally, consumed and utilized by the triggering service consumer for executing his/her upcoming business activity or private activity.

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