Bibliography
- "Attorney Style: Charisma in a Court Counts." The National Law Journal (New York), 21 July 1986.
- "The Importance of Being Likeable." Reader's Digest (Pleasantville, New York), May 1988.
- You Are The Message: Secrets of the Master Communicators. Homewood, Ill.: Dow Jones-Irwin. 1988. pp. 185. ISBN 978-0-87094-976-0.
- You Are The Message: Getting What You Want by Being Who You Are. New York, N.Y.: Doubleday. 1989. pp. 223. ISBN 978-0-385-26542-3.
- "Sam and Diane: Give 'em Time." Advertising Age (New York), 21 August 1989.
- "How to Make a Good Impression." Reader's Digest (Pleasantville, New York), September 1989.
- "A Few Kind Words for Presenter Tip O'Neill." Advertising Age (New York), 8 January 1990.
- "They Told the Truth...Occasionally." Adweek's Marketing Week (New York), 29 January 1990.
- "How to Make an Audience Love You." Working Woman (New York), November 1990.
- "Campaign Strategy." Time (New York), 11 May 1992.
- "Lighten Up! Stuffed Shirts Have Short Careers." Newsweek (New York), 18 May 1992.
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