Verizon Wireless Agent/Partnership
On July 28, 2008, Qwest began selling VzW service to new customers and in August, 2008 began to offer current Qwest Wireless customers the ability to make the transition to VzW. In October, 2008, Qwest began offering combined billing, adding the VzW charges to the Qwest bill upon customer request. The transition of current Qwest Wireless customers is going smoothly according to CEO Ed Mueller.
The Qwest sales arrangement allows Qwest to function as an agent for Verizon Wireless, selling VzW-branded services while simultaneously offering the combined billing for customers with both services. Qwest does not maintain inventory of VzW devices, is not responsible for service provisioning and maintenance, and does not calculate the VzW bill.
The transition of Qwest Wireless customers began in August 2008, initially focusing on customers who did not have other Qwest Services ("standalone" wireless service). Customers who also had other Qwest services were allowed to "migrate", but were not marketed to directly until October, 2008, when combined Qwest/Verizon Wireless billing was available. In October, 2008, Qwest began offering bundled billing, providing a combined Qwest/Verizon Wireless bill and discounting the Qwest services for qualifying customers who choose to add VzW to the Qwest bill. Financial terms of this agreement are not being disclosed. Current Qwest Wireless customers will be offered a comparable phone for free by Verizon, or the option to receive 25% off a different phone of the customers choice if they choose to move to VzW. Activation fees are also waived for migrating customers, as are early termination fees if the customer has a term agreement with Qwest Wireless. With the March 11, 2009 announcement of an end date, Qwest Wireless also discontinued the practice of charging early termination fees for customers who have term agreements with the carrier.
Read more about this topic: Qwest Wireless
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