Customer Expedition
In an attempt to increase speed and improve customer service at Checkout, QuikTrip has begun asking customers to stand at the counter versus standing in a long line. Employees are taught at orientation to go provide assistance on an additional register when the customer to cashier ratio exceeds 3:1, and to direct customers to the closest available checkout.
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Famous quotes containing the words customer and/or expedition:
“A good customer should not change his shop, nor a good shop change its customers.”
—Chinese proverb.
“It is a sort of ranger service. Arnold’s expedition is a daily experience with these settlers. They can prove that they were out at almost any time; and I think that all the first generation of them deserve a pension more than any that went to the Mexican war.”
—Henry David Thoreau (1817–1862)