Automatic Queue Measurement Systems For Large and Unstructured Queues
Where queues form in unpredictable locations and/or extend beyond a relatively small queue area, overhead detector based queue measurement systems cannot be effectively used. Alternative technology solutions using wide area queue sampling are effective in these situations. One method is using Bluetooth detection from mobile telephones held by people in the queue. Although a sampling technique, as typically 10 – 30% of telephone have active Bluetooth at any one time (need reference), it gives accurate measurement of average queue wait times where long queues are present. This can be particularly useful in situations such as airport security where a large volume of people pass through an area in varying flow patterns and constantly varying physical locations.
Read more about this topic: Queue Management System
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