Standards
Quality of service in the field of telephony, was first defined in 1994 in the ITU-T Recommendation E.800. This definition is very broad, listing 6 primary components: Support, Operability, Accessibility, Retainability, Integrity and Security. A 1995 recommendation X.902 included a definition is the OSI reference model. In 1998 the ITU published a document discussing QoS in the field of data networking. X.641 offers a means of developing or enhancing standards related to QoS and provide concepts and terminology that will assist in maintaining the consistency of related standards.
The main QoS-related IETF Request For Comments (RFC)s are Definition of the Differentiated Services Field (DS Field) in the IPv4 and IPv6 Headers (RFC 2474), and Resource ReSerVation Protocol (RSVP) (RFC 2205); both these are discussed above. The IETF has also published two RFCs giving background on QoS: RFC 2990: Next Steps for the IP QoS Architecture, and RFC 3714: IAB Concerns Regarding Congestion Control for Voice Traffic in the Internet.
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