Problem & Error With Q9 With MAC OS
You will encounter problems with their Mac OSX Q9 input, particularly if you are using Safari Version 5.x and Firefox Version 4.x. The selection bar for the input method will get "grey out" when you are trying to select it. Problem remain unsolved.
Please refer to video on YouTube. http://www.youtube.com/watch?v=DjSUMiY4sgg
Service and support are relatively slow.
Read more about this topic: Q9 Input Method
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