Process improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives, such as increasing profits and performance, reducing costs and accelerating schedules. These actions often follow a specific methodology or strategy to encourage and ultimately create successful results. Process improvement may include the restructuring of company training programs to increase their effectiveness.
Process improvement is also a method to introduce process changes to improve the quality of a product or service, to better match customer and consumer needs.
Famous quotes containing the words process and/or improvement:
“The process of writing has something infinite about it. Even though it is interrupted each night, it is one single notation.”
—Elias Canetti (b. 1905)
“The progress of society is mainly ... the improvement in the condition of the workingmen of the world.”
—Rutherford Birchard Hayes (1822–1893)