Process improvement is an aspect of organizational development (OD) in which a series of actions are taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives, such as increasing profits and performance, reducing costs and accelerating schedules. These actions often follow a specific methodology or strategy to encourage and ultimately create successful results. Process improvement may include the restructuring of company training programs to increase their effectiveness.
Process improvement is also a method to introduce process changes to improve the quality of a product or service, to better match customer and consumer needs.
Famous quotes containing the words process and/or improvement:
“The moralist and the revolutionary are constantly undermining one another. Marx exploded a hundred tons of dynamite beneath the moralist position, and we are still living in the echo of that tremendous crash. But already, somewhere or other, the sappers are at work and fresh dynamite is being tamped in place to blow Marx at the moon. Then Marx, or somebody like him, will come back with yet more dynamite, and so the process continues, to an end we cannot foresee.”
—George Orwell (1903–1950)
“They act as if they supposed that to be very sanguine about the general improvement of mankind is a virtue that relieves them from taking trouble about any improvement in particular.”
—John Morley [1st Viscount Morley Of Blackburn] (1838–1923)