Problem Solving - Characteristics of Difficult Problems

Characteristics of Difficult Problems

As elucidated by Dietrich Dörner and later expanded upon by Joachim Funke, difficult problems have some typical characteristics that can be summarized as follows:

  • Intransparency (lack of clarity of the situation)
    • commencement opacity
    • continuation opacity
  • Polytely (multiple goals)
    • inexpressiveness
    • opposition
    • transience
  • Complexity (large numbers of items, interrelations and decisions)
    • enumerability
    • connectivity (hierarchy relation, communication relation, allocation relation)
    • heterogeneity
  • Dynamics (time considerations)
    • temporal constraints
    • temporal sensitivity
    • phase effects
    • dynamic unpredictability

The resolution of difficult problems requires a direct attack on each of these characteristics that are encountered.

Read more about this topic:  Problem Solving

Famous quotes containing the words characteristics of, difficult and/or problems:

    “What are the characteristics of today’s world so that one may recognize it by them?” It pays pensions and borrows money: credit and monuments.
    Franz Grillparzer (1791–1872)

    Both Socrates and Jesus were outstanding teachers; both of them urged and practiced great simplicity of life; both were regarded as traitors to the religion of their community; neither of them wrote anything; both of them were executed; and both have become the subject of traditions that are difficult or impossible to harmonize.
    Jaroslav Pelikan (b. 1932)

    Our young people are diseased with the theological problems of original sin, origin of evil, predestination, and the like. These never presented a practical difficulty to any man,—never darkened across any man’s road, who did not go out of his way to seek them. These are the soul’s mumps, and measles, and whooping- coughs, and those who have not caught them cannot describe their health or prescribe a cure. A simple mind will not know these enemies.
    Ralph Waldo Emerson (1803–1882)