Permit To Travel - Use and Operation

Use and Operation

The front panel of the machine has two LCD displays; one shows the current time, while the other displays the amount paid when coins have been fed in. A button is pressed to print the permit, which shows a serial number, the station name, the date and time. The passenger is supposed to insert coins as near to the value of the fare as possible (if they know the fare and have enough coins), and some machines have a list of common local single and return fares.

Permits to travel bear the warning that they are not fare tickets and must be exchanged for one at the first opportunity. The record of the station of issue means that passengers who travel using it cannot claim that they just boarded the train (allowing them to travel on a cheaper fare) if they are not reached by a ticket inspector until a few stops after boarding. Permits to travel are in any case valid for only two hours from the time shown on them.

If holders of a permit to travel are asked to present their ticket by an inspector, they will be asked where they are travelling to and issued with the appropriate ticket and will be charged the difference between the balance already paid, as stated on the permit and the full cost of the ticket for their journey. If they have already paid the full price of the ticket, it will be exchanged for the permit and no money will change hands.

Because any amount of money on a valid permit to travel will ensure that a passenger cannot be charged a penalty fare, it is entirely possible (if the passenger is not encountered by an inspector, who will sell a full ticket) to make a two hour train journey for as little five pence (the lowest denomination coin the machine will accept) without breaching any fare regulations.

When a station is manned and its ticket office open, the machine will usually be deactivated, with a light illuminated to indicate that proper tickets should be purchased.

Within Train Operating Companies, a distinction is made between ticket inspectors and "Revenue Protection Inspectors" or "Authorised Penalty Fare Officers". Only the latter have the authority to issue penalty fares where a ticket or permit is not held. Many Train Operating Companies (TOCs) such as Southern have altered their penalty fare policies and have removed many permit to travel machines; while others, such as Southeastern and Chiltern Railways, have installed more machines recently.

PERTIS machines at larger stations have also in recent years given way to more sophisticated self-service ticket machines, but displaced machines have then been placed at smaller stations not previously so equipped. Thus, for example, Ham Street (Kent, Southern TOC) acquired two such displaced machines in November 2008, one on each platform, and from 14 December 2008 became a Penalty Fares Station.