Organizational Citizenship Behavior (OCB) has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Read more about Organizational Citizenship Behavior: Definition and Origin of The Construct, Multidimensionality, Behaviors Directed At The Individual and The Organization, Gender Differences, Relationship With CWB, Antecedents, Consequences, Measures
Famous quotes containing the words citizenship and/or behavior:
“Our citizenship in the United States is our national character. Our citizenship in any particular state is only our local distinction. By the latter we are known at home, by the former to the world. Our great title is AMERICANS—our inferior one varies with the place.”
—Thomas Paine (1737–1809)
“The fact that behavior is “normal,” or consistent with childhood development, does not necessarily make it desirable or acceptable...Undesirable impulses do not have to be embraces as something good in order to be accepted as normal. Neither does children’s behavior that is unacceptable have to be condemned as “bad,” in order to bring it under control.”
—Elaine Heffner (20th century)