Motivations and Barriers To Contributing To Online Communities
Successful online communities motivate online participation. Several research studies have investigated methods of motivating participation in online communities.
An online community shares similarities and differences with a social community. Unlike a social community, an online community provides real-world communities a place to come together using the Internet. Similar to a social community, being a member of an online community allows you to meet with several people in a chat room, or send messages to one another. An advantage of being a part of the online community is that it is always on and does not have operating hours. Online Communities are easier and is a more accessible way to keep in touch with people who are geographically far or with those who have conflicting schedules with oneself.
There are many persuading factors that draw users in to different online communities. Peer-to-peer systems and social networking sites rely heavily on member contribution. Users’ underlying motivations to involve themselves in these communities have been linked to different persuasion theories of sociology.
- The Reciprocation Theory infers that a successful online community must provide its users with benefits that compensate for the costs of time, effort and materials members provide. People often join these communities expecting a sort of reward, whether it is physical or psychological.
- The Consistency Theory says that once an individual makes a public commitment to a virtual society, they will often feel obligated to stay consistent with their commitment by continuing contributions.
- The Social Validation Theory explains how people are more likely to join and participate in an online community if it is socially acceptable and popular.
Additionally, one of the greatest attractions towards online communities is the sense of connection users build between each other. Individuals are most likely to join these sites in order to enhance their likability. Also participation and contribution is influenced when members of an online community is aware of their global audience.
The majority of people learn by example and often follow others, especially when it comes to participation. Individuals are reserved about contributing to an online community for many reasons including but not limited to a fear of criticism or inaccuracy. Users may withhold information that they don’t believe is particularly interesting, relevant, or truthful. In order to challenge these contribution barriers, producers of these sites are responsible for developing knowledge-based and foundation-based trust among the community.
There are two types of virtual online communities (VOC): dependent and self-sustained VOCs. The dependent VOCs are those who use the virtual community as extensions of themselves, they interact with people they know. Self-sustained VOCs are communities where relationships between participating members is formed and maintained through virtual encounters in the online community (Budiman, Adrian M. "Virtual Online Communities: A Study of Internet Based Community Interactions." Ohio University and OhioLINK. 2008. Web. 20 Oct. 2011.
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