Classes of Service
- Coach class: Coach class cars have 2x2 seating with reading lamps, fold-out tray tables, and an electrical (120 V, 60 Hz AC) outlet at each seat. Reservations are required.
- Business Class: This is either a full business class car with 2x2 seats, reading lamps, fold-out tray tables, and at least 1 (120 V, 60 Hz) electrical outlet per seat, or this is a portion of the Cafe car with 1x2 reclining leather seats, with leg rests, reading lamps, fold-out-tray tables, and at least 1 (120 V, 60 Hz) electrical outlet per seat. Business Class passengers receive complimentary soft drinks. The Business Class car is normally supplied with a daily newspaper, often The New York Times, at its origin station. Regardless of car type, Business class has more legroom than coach, seats which recline further than those in coach, footrests, and window curtains.
Beginning with the schedule effective April 25, 2005, Amtrak abolished the previously common unreserved trains. Now, any ticketed passenger is guaranteed a seat on his/her train. "Reservations" may be made at any time after eleven months prior to the train's departure, easing the frequent practice of arriving at the station and purchasing a ticket for the next train. Now reservations are made online at amtrak.com or at 1-800-USA-RAIL. Tickets may also be purchased at the station closer to departure if the station is equipped with a ticket window. Quick Trak machines are available for self-ticket service in place of a ticket window.
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