North East MRT Line - Line Disruptions

Line Disruptions

On 24 July 2006, passengers on board a NEL train headed for HarbourFront MRT Station were evacuated after it stalled in the tunnel due to a loss of traction power around 12:45 pm

On 15 March 2012, more than 117,000 commuters were affected during a peak hour train breakdown between Dhoby Ghaut and HarbourFront MRT stations, caused by faulty overhead power cables at the tunnel of the Outram Park station that had snapped. A second problem was discovered relating to electricity insulation, delaying the service further. Train services resumed at 4.35 pm after nearly 10 hours of disruption making it the third breakdown in 4 months. Subsequently, the Land Transport Authority (LTA) intends to impose financial penalties amounting to S$400,000 on SBS Transit for the train service disruption along the North East Line on 15 March 2012.

On 17 August 2012, a power supply fault and a subsequent signalling fault led to a delay in train services. Train services delayed by an average of 20 minutes in both directions. At certain times, the delay was up to 50 minutes. At about 2.45 pm, a new fault in the signalling system was discovered, resulted in a further delay of about 30 minutes in train services. The fault in the signalling system has been rectified at about 5 pm.

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