New Zealand Post - Operations

Operations

In 1989 New Zealand Post established CourierPost, a nationwide courier company designed to protect the company's parcel business from private competition. By 1998 CourierPost had become the number one player in the express courier market.

In 1999 New Zealand Post launched a 50:50 joint operation with Blue Star. The new brand - Books and More - combined bookshop operations with the more traditional PostShop services. After acquiring 100% of the company in 2004 (by this stage the other 50% had been owned by WH Smith, owner of Whitcoulls bookshops) the entire operation was eventually sold to Paper Plus in 2005 and by 2006 all had been re-branded as Take Note.

In 2002 New Zealand Post, as part of government policy, opened the bank Kiwibank Limited in the majority of its PostShop and Books and More (now Take Note) branches. Kiwibank is wholly owned by New Zealand Post through subsidiaries.

In 2002 NZ Post bought The ECN Group which is now New Zealand Post's corporate venturing arm. Its purpose is to develop and market technologies and services that may replace or enhance New Zealand Post's traditional services. The ECN Group focuses on B2B messaging, Business Process Management and Systems Integration, with a presence in New Zealand, Australia and Asia.

In 2004 New Zealand Post announced the formation of Express Couriers Ltd (ECL), a 50:50 joint venture with DHL. In 2008 New Zealand Post and DHL commenced a similar joint venture in Australia called Parcel Direct Group Pty Limited (PDG). In 2012 New Zealand Post purchased DHL's holdings in these two companies. ECL operates extensive courier and logistics services throughout New Zealand and encompasses the CourierPost, Pace, RoadStar and Contract Logistics brands.

New Zealand Post also owns 35% of IT firm Datacom Group.

New Zealand Post also runs the Electoral Enrolment Centre as a business unit under contract to the Minister of Justice. Its function is to compile and maintain all parliamentary electoral rolls.

Current Board members are Michael Cullen, Murray Gribben, Carol Campbell, Alan Dunn, Philippa (Pip) Dunphy, Temuera Hall, Richard Ian Leggat, Jacqueline (Jackie) Lloyd and David Willis.

On 6 July 2010, New Zealand Post registered a 100 percent stake in Localist Limited, a local directory and social media site focussing initially on the Auckland region.

By end of June 2011, New Zealand Post will have 910 postal outlets and 280 PostShop Kiwibank stores after shuts and downgrades more than a dozen branches nationwide. To compensate, the company was also planning to install new self-service kiosks similar to ATMs for handling letters, bill payments and parcels.

In 2010 New Zealand Post opened a new division in the media and advertising industry in Auckland. Localist is a new directory service that lets Aucklanders champion their communities and support local organisations and businesses.

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