Enforcement
Complaints concerning telemarketing calls to homes and personal cell phones can be made to the Federal Communications Commission and the Federal Trade Commission.
The Federal Communications Commission has created rules implementing the National Do-Not-Call Implementation Act. These rules are codified at the Code of Federal Regulations, title 47, Section 64.1200. The rules should be consulted in order to determine whether a particular incident violated the rules and can result in enforcement.
In order to create an actionable complaint pursuant to FCC rules, an individual with a home phone or a personal cell phone is required to specify details of the infraction to the FCC. Typically this includes facts such as when the call occurred, the phone number called, the calling organization, the goods or services being marketed, whether the caller has any exemption status. Details of these rules can be found on the FCC's complaint form.
Many journalists and victims of fraudulent calls and Do-Not-Call violations have extensively documented ongoing and widespread inaction and lack of enforcement by the FTC.
Read more about this topic: National Do Not Call Registry