Career
Before he became an entrepreneur, Pincus worked in venture capital and financial services for six years. Pincus spent two years as a financial analyst for Lazard Freres & Co. after graduating from Wharton. After that time, he moved to Hong Kong, where he served as a Vice President for Asian Capital Partners for two years.
He returned to the United States in order to attend Harvard Business School (HBS) where he was a contemporary of Chris Hohn, Guy Spier and Chris Shumway. He graduated in 1993 and also spent a summer as an associate for Bain & Co. in 1992. After the internship Bain did not extend an offer for Pincus to return full-time.
After Pincus graduated from Harvard Business School, he took a job as a manager of corporate development at Tele-Communications, Inc., which is now AT&T Cable. A year later, he joined Columbia Capital as Vice President, where he led investments in new media and software startups in Washington, D.C. for a year.
In 1995, Pincus launched his first startup, Freeloader, Inc., a web-based push technology service which was acquired seven months later by Individual, Inc., for $38 million.
He then started his second company, Support.com, in August 1997. As Chairman and CEO, Pincus built the company into a leading provider of service and support automation software. The company went public in July 2000. In 2002, the company changed its name from Support.com to SupportSoft, Inc.
In 2003, at age 37, Pincus founded his third startup, Tribe.net, one of the first social networks. Tribe.net partnered with major local newspapers and was backed by Guy Spier, The Washington Post, Knight Ridder Digital, and Mayfield Fund. In 2007, Cisco Systems acquired the core technology assets of Tribe.net to develop a social networking platform for its digital media services group.
In 2003, Pincus and Reid Hoffman purchased a broad, sweeping patent that describes a social network service that is the heart of social networks from the extinct sixdegrees company for $700,000.
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