Criteria For Performance Excellence
The Baldrige Criteria for Performance Excellence serve two main purposes: (1) to identify Baldrige Award recipients that will serve as role models for other organizations and (2) to help organizations assess their improvement efforts, diagnose their overall performance management system, and identify their strengths and opportunities for improvement. In addition, the Criteria help strengthen U.S. com
- improving organizational performance practices, capabilities, and results
- facilitating communication and sharing of information on best practices among U.S. organizations of all types
- serving as a tool for understanding and managing performance and for guiding planning and opportunities for learning
The Baldrige Criteria for Performance Excellence provide organizations with an integrated approach to performance management that results in
- delivery of ever-improving value to customers and stakeholders, contributing to organizational sustainability
- improved organizational effectiveness and capabilities
- organizational and personal learning
The following three sector-specific versions of the Criteria, which are revised every two years, are available for free from the Baldrige Program:
- Criteria for Performance Excellence
- Education Criteria for Performance Excellence
- Health Care Criteria for Performance Excellence
Read more about this topic: Malcolm Baldrige National Quality Award
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