Products
IT services providers in 30 countries around the world use Managed Workplace to deliver managed services to their small and midsized business customers. The software platform delivers integrated monitoring, management and automation capabilities, allowing service providers to manage all of their customers complete IT environments including computers, applications, security, IP telephony, cloud services and more from a single web-based dashboard. The software is provided in cloud and on-premise editions.
With Managed Workplace 2011, the company introduced features that allow MSPs to manage printers and imaging assets.
With the release of Managed Workplace 2012, Level Platforms introduced Mobile Device Management (MDM) capabilities that allow MSPs to monitor, configure and secure smartphones and tablets that run on operating systems from Apple, Google, Microsoft and RIM. MDM features, such as the ability to collect detailed asset information, remotely configure devices, track location and restrict user access if required, allow MSPs to address critical security and administration concerns for end-clients as sensitive corporate material is shared and accessed on mobile devices. In July 2012, Level Platforms introduced enhanced mobile device security capabilities, including the ability to automatically reset passwords, lock devices or wipe all information when a device is lost,,.
Level Platforms also introduced white label Network Operations Center (NOC) and Help Desk Services, fully integrated in the Managed Workplace RMM platform, to allow MSPs to deliver 24x7x365 remediation and support offerings,.
A number of corporations license Level Platforms OEM Cloud Edition software to provide a private labeled managed services platform to their channel partners including Hitachi Systems, Synnex and Intel.
Read more about this topic: Level Platforms
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