Production
The Kiki’s Delivery Service project started in spring of 1987, when Group Fudosha asked the publishers of Eiko Kadono’s book if they could adapt it into a featured film directed by Hayao Miyazaki or Isao Takahata of Studio Ghibli. Due to the approval of Miyazaki’s film My Neighbor Totoro and Takahata’s film Grave of the Fireflies for production, neither Miyazaki nor Takahata was available to take up the direction of the project at the moment.
Miyazaki took up the role as producer of the film while the position of director was still unfilled. During the start of the project and the nearing of Totoro's completion, members of Studio Ghibli were being recruited for senior staff for the Kiki’s Delivery Service project. The character design position was given to Katsuya Kondo, who was working with Miyazaki on Totoro. Hiroshi Ohno, who would later work on projects such as Jin-Roh, was hired as art director, partly because he was requested by Kazuo Oga, who was part of Miyazaki's Totoro team as well.
Although many positions had been filled, the project still lacked a director. Miyazaki, busy with Totoro, looked at many directors himself, but found none he thought fit to articulate the project. Finally they found a director, Sunao Katabuchi (which was to be his directorial debut) who had previously worked with Miyazaki on Sherlock Hound. Ghibli hired Nobuyuki Isshiki to write the script but Miyazaki was disappointed by the first draft, finding it dry and too divergent from his own vision of the film. Studio Ghibli rejected this draft of the screenplay after Miyazaki voiced his disapproval.
Finally, when Totoro was finished and released, Miyazaki began to look more closely at Kiki’s Delivery Service. He started by writing a screenplay himself, and since Majo no Takkyūbin was based in a fictional country in northern Europe, he and the senior staff went to research landscapes and other elements of the setting. Their main stops were Stockholm and the Swedish island of Gotland. Eventually Miyazaki took over as director when Katabuchi got intimidated.
The original Japanese opening theme is Message of Rouge (ルージュの伝言, Rouge no Dengon?), and the ending theme is Yasashisa ni Tsutsumareta nara (やさしさに包まれたなら?), both by Yumi Matsutoya (credited as Yumi Arai).
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