Jetstar Airways - Incidents

Incidents

On 10 June 2009, an Airbus A330-200 operating Jetstar Flight 20 flying from Kansai International Airport to Gold Coast Airport had a fire in the cockpit, which was extinguished by the pilots who subsequently diverted the aircraft to Guam International Airport. None of the 203 passengers and crew on board were injured and the aircraft landed safely. An investigation by the Australian Transport Safety Bureau found that the fire was caused by the use of a particular sealant within the electrical connection of the windshield heating system, which caused unintended electrical heating during normal windshield heating operation. This subsequently led to overheating causing a localised fire due to thermal breakdown of the sealant. Following the incident, other cases of windshield overheating were reported on Airbus A320 and A330 aircraft, leading Airbus to identify all 1,500 windshields produced using the particular sealant. Due to limited compliance by airlines of the replacement recommendation, the European Aviation Safety Agency is considering the implementation of an airworthiness directive requiring European operators of applicable Airbus aircraft to comply with the Airbus windshield replacement program.

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