Other Frameworks and Concern With The Overhead
Analogous to debates in software engineering between agile and prescriptive methods, there is debate between lightweight versus heavyweight approaches to IT service management. Lighter weight ITSM approaches include:
- ITIL Small-scale Implementation colloquially called “ITIL Lite” is an official part of the ITIL framework.
- FITS was developed for UK schools. It is a simplification of ITIL.
- CoPr or "copper calls for limiting Best Practice to areas where there is a business case for it, and in other areas just doing the minimum necessary.
- OpenSDLC.org is a Creative Commons ITSM/SDLC Framework Wiki.
- MOF 4 is a Microsoft Operations Framework covers the IT service management lifecycle with a practical focus.
Read more about this topic: IT Service Management
Famous quotes containing the words concern and/or overhead:
“But why should not the New Englander try new adventures, and not lay so much stress on his grain, his potato and grass crop, and his orchards,—raise other crops than these? Why concern ourselves so much about our beans for seed, and not be concerned at all about a new generation of men?”
—Henry David Thoreau (1817–1862)
“There’s something wonderfully exciting about the quiet sing song of an aeroplane overhead with all the guns in creation lighting out at it, and searchlights feeling their way across the sky like antennae, and the earth shaking snort of the bombs and the whimper of shrapnel pieces when they come down to patter on the roof.”
—John Dos Passos (1896–1970)