Informing Healthcare - Service Improvement

Service Improvement

Informing Healthcare’s commitment to improving IT systems and to support delivery of the single electronic health record means upgrading, changing, or redesigning several existing systems.

For instance, Informing Healthcare is working to deliver new Laboratory Information Management Systems (LIMS) to all NHS trusts that will improve pathology services across Wales for the benefit of patients and staff. The new system will replace the 13 computer systems currently operating in the 18 main pathology laboratories in Wales. It will reduce the number of duplicated tests and mean that, no matter where a patient receives care, the results of tests will be readily available.

To help ease the pressure on radiology departments a new and improved radiology system, called Radis2, is now in the process of being implemented across Wales, and will eventually lead to an All Wales Radiology Management System. Radis2 replaces the existing RADIS, which is over 18 years old. The new system allows for better integration of systems such as PACS (picture archiving and communications system) and digital dictation. It also brings an improved database, making it easier to extract management information. All hospitals in Wales will have access to Radis2 by 2010.

In April 2009, the Cancer Information Network System Cymru (Canisc) was established as a national service making it easier for information about treatment to be shared. Designed originally by Cardiff’s Velindre NHS Trust in 1991, Informing Healthcare, along with Velindre and Health Solutions Wales delivered Canisc throughout Wales, and management of the new service will be under the Business Services Centre. The new national service allows any number of NHS Wales organisations to record assessments, treatments and follow up care into a common patient casenote, which any healthcare professional caring for that patient can access, thus giving a full picture of each individual's care wherever that person happens to be treated.

Some of Informing Healthcare's other projects include working with hospital pharmacies to improve medicines management; ensuring that patients are correctly identified via a Master Patient Index; and procuring the Map of Medicine, a clinical information and service design resource.

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